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Volunteer

Thank you for your interest in volunteering with Holocaust Museum Houston. HMH Volunteers play an essential role in the Museum, helping to provide an impactful experience for the Houston community.
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VOLUNTEER POSITION DESCRIPTIONS

ADMISSIONS DESK
Volunteers at the admissions desk will greet visitors, process ticket sales and memberships, and distribute audio guides. They are responsible for answering general questions about the Museum and work closely with Visitor Services staff to accommodate visitors’ needs.​

GREETER
Greeters serve as the welcoming face of the Museum, ensuring that every visitor has a positive and informative start to their experience. Greeters play a key role in setting the tone for each guest’s visit by offering a warm welcome, answering initial questions, and providing essential information about the museum’s layout and offerings.

MUSEUM BOOKSTORE
In the Museum Bookstore, volunteers assist with customer experience by maintaining product knowledge and helping visitors with merchandise selection. They may also assist with merchandising products and tracking inventory as needed by the Visitor Services Manager and Coordinator.

DIMENSIONS IN TESTIMONY (DIT)
The USC Shoah Foundation’s Dimensions in Testimony allows our visitors to ask local Houston Holocaust Survivor William Morgan questions and receive answers in real-time through pre-recorded video interviews. Volunteers in this area assist visitors with interactive technology that has a notable impact on the visitor’s experience.

GALLERY HOST
Following a 3.5-hour training program, Gallery Hosts provide attention to sensitive areas of HMH’s galleries, remind visitors of Museum guidelines, and field questions from the public. Gallery Hosts are prepared to engage visitors in meaningful ways while ensuring a respectful environment within the museum’s various galleries. This is also a perfect opportunity for those interested in future participation in our Docent Program.

MEET AND GREETS FOR THE HMH VOLUNTEER PROGRAM

Meet and Greets are an opportunity for prospective volunteers to visit the Museum and hear firsthand from current volunteers about their experiences with the Volunteer Program. Interested prospective volunteers can apply online and then attend a brief interview with the Visitor Services and Volunteer Manager. This is done to establish basic expectations and explain the requirements for the new volunteers, including submitting a request for a background check and agreeing to attend a New Volunteer Orientation.

Meet and Greet Schedule

  • Saturday, March 8 from 10:00 am-11:30 am
  • Wednesday, March 19 from 6:00 pm-7:30 pm
  • Saturday, April 5 from 10:00 am-11:30 am
  • Wednesday, April 16 from 6:00 pm-7:30 pm
  • Saturday, May 3 from 10:00 am-11:30 am
  • Wednesday, May 21 from 6:00 pm-7:30 pm
  • Saturday, June 7 from 10:00 am-11:30 am
  • Wednesday, June 18 from 6:00 pm-7:30 pm
RSVP FOR A VOLUNTEER MEET AND GREET

PROCESS TO BECOME AN HMH VOLUNTEER

We appreciate your interest in becoming an HMH Volunteer. Please read the following carefully before completing the online application:

  • The minimum age to volunteer is 15 and will require parental or guardian consent to volunteer.
  • Consent to background check is required to all adult volunteers.
  • Prospective Volunteers will be asked to attend a brief interview with the Visitor Services and Volunteer Manager and then a New Volunteer Orientation.
  • Volunteers are expected to communicate regularly with their Team Leader, assigned after Orientation.
  • Volunteers are asked to work at least six hours per month (or 72 hours cumulatively each calendar year).

Questions may be directed to volunteers@hmh.org or 713-527-1636.

APPLY TO BECOME A VOLUNTEER

Questions may be directed to volunteers@hmh.org or 713-527-1636.

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DOCENT PROGRAM

An HMH Docent is passionate about the Museum’s mission to educate the public on the dangers of hatred, prejudice, and apathy. Through comprehensive training and interactive learning experiences, docents are expected to lead tours that engage and educate visitors from diverse backgrounds on the Holocaust and human rights.

To be eligible, candidates must be trained as a greeter and a gallery host in all permanent galleries before interviewing for the HMH Docent Program, which will include both lectures and practicums as a part of its training. For more information about the Docent Program, please contact the Associate Director of Docents and Tours, Nicole Mathers, at nmather@hmh.org.