Position Summary:
The Manager of Donor Stewardship in partnership with the Chief Executive Officer and the Chief Development Officer is responsible for all aspects of the Museum’s donor stewardship program. This includes redefining the existing stewardship program, holding face-to-face visits with select donors, managing donor events and overseeing specific donor database functions such as the generating of gift acknowledgement letters. This position is the donor gateway to the Development Office and the Manager should reflect the mission, vision and values held by Holocaust Museum Houston.
Principle Duties and Responsibilities:
- In partnership with the CEO and CDO, build and oversee stewardship plan for all existing supporters, donors, volunteers, and partners.
- Compile the annual HMH Community Impact Report.
- In collaboration with the CDO, produce a weekly stewardship report for the Development staff.
- Lead development and execution of a comprehensive annual fundraising strategy in alignment with Holocaust Museum Houston’s strategic plan, values, and organizational vision and goals.
- In partnership with the members of the Development staff, build a pipeline of prospective Annual Fund donors by researching, identifying, and cultivating new individual prospects.
- Work closely with CEO on individual fundraising at the high Annual Fund level.
- Carry a portfolio of current individual donors.
- In partnership with CDO, serve as a lead staff member in the organization and execute stewardship events.
- Collaborate with Marketing to develop and promote Stewardship content for external audiences to increase engagement with HMH, and work with Development to best utilize Mobile Cause and evaluate that platform’s effectiveness. Work in partnership with HMH’s Communications Director and her staff to support external communications efforts focused on fundraising activities, stewardship, and reporting.
- Build and ensure the efficient use of fundraising reporting and oversee accurate and timely reporting.
Qualifications and Experience:
- Bachelor’s degree.
- At least 2 years of relevant work experience; direct experience with fundraising.
- Excellent writing skills with an ability to reflect HMH’s brand in your written communications/emails.
- Strong administrative and organizational skills, with an emphasis on time management and the ability to plan, organize and implement numerous projects simultaneously.
- Thrive in a fast-paced environment; identify as a self-starter.
- Very high attention to detail; storytelling, curiosity, and problem-solving skills; initiative and follow-through on projects.
- Previous CRM experience desired, Raiser’s Edge and Altru preferred.
- Proficient in Social Media (FB, Twitter, LinkedIn), Google Suite (Docs, Sheets, Calendar), Microsoft Office (Excel, Access, PowerPoint, Word), Adobe Acrobat, various document processing and database applications and querying.
- Strong event planning experience.
- Experienced handler of confidential or sensitive information.
Reports to: Chief Development Officer
To apply, please send resume and cover letter to jobs@hmh.org with “Manager of Donor Stewardship” as the subject line.